SRCTec drives product advancements through deliberate product improvement planning coupled with sustainment activities that are responsive to field feedback gathered through a failure reporting, analysis, and corrective action system, otherwise known as FRACAS. This enables us to address pre-planned functional improvements, technology refresh activities, obsolescence management priorities, and urgent field issues through one integrated process. Sustainment and upgrade actions are worked closely with our customers to understand their potential applicability, timing and implementation details.
SRCTec offers a wide range of sustainment solutions including traditional, organic DoD support contracts that depend heavily upon U.S. Government infrastructure as well as full service, performance-based logistics support solutions. We recognize that all of our customers have different demands and support hybrid sustainment alternatives to address any customer need.